Personal Data Processing Policy

1. General Provisions

   1. This Personal Data Processing Policy (hereinafter referred to as the «Policy») has been developed and is applied by Daniil Biryukov, a self-employed individual (hereinafter also referred to as the «Operator»), in compliance with Regulation (EU) 2016/679 (General Data Protection Regulation or GDPR) and other applicable data protection laws of the European Union.

      This Policy forms part of the overall framework for the processing of personal data by the self-employed individual Daniil Biryukov and applies to all personal data collected during the provision of services through the Operator’s website patternautomation.io (hereinafter referred to as the «Website») or via the Operator’s call center at +49 176-621-527-31, which can be clearly attributed to specific individuals (hereinafter referred to as «Data Subjects»).

      This Policy does not apply to:

      • Personal data processing related to employees of the Operator, which is governed by a separate local regulation.
      • Situations not covered by the GDPR, such as purely personal or household activities.

      The Operator may process the following categories of personal data:

      • Identity Data: Name.
      • Contact Data: Phone number, email address, order delivery addresses.
      • Order History Data: Details of services provided, including the history of orders.
      • Inquiry History Data: Records of communications and any documents submitted by Data Subjects when contacting the Operator.
      • Technical Data: Information collected automatically during website usage, including browser type, IP address, and cookie data.

      The Operator ensures that external organizations do not have access to this data unless explicitly required by applicable laws or this Policy.

The Operator collects personal data through the following means:

• Direct Interactions: When Data Subjects provide personal information while placing an order on the Website or contacting the call center.
• Automated Technologies: Technical data is automatically collected through cookies or other similar technologies during website usage.

Consent for processing personal data is deemed granted when Data Subjects perform actions such as:

• Placing an order on the Website.
• Providing consent through an online form.
• Sharing information orally via the call center.

Data Subjects may withdraw their consent at any time by contacting the Operator at info@patternautomation.io.

• The Operator processes personal data for the following purposes:

  • To process and fulfill orders, respond to inquiries, and provide customer support.
  • To notify Data Subjects about changes to terms of service, promotional offers, or other updates.
  • To conduct analytics, improve website functionality, and develop new services.
  • To ensure website security, prevent fraud, and enhance the user experience.

  The Operator retains personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws. Once the retention period expires, the Operator securely deletes or anonymizes the data.

   

  • • The Operator implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, loss, or disclosure. These measures include:

      • Data encryption and secure storage.
      • Access controls to limit data access to authorized personnel.
      • Regular security assessments and incident response protocols.

• • Under the GDPR, Data Subjects have the following rights:

    • Access: The right to request access to their personal data.
    • Correction: The right to have inaccurate data corrected.
    • Erasure: The right to request data deletion («right to be forgotten»).
    • Restriction: The right to restrict processing under certain circumstances.
    • Portability: The right to receive their data in a structured format.
    • Objection: The right to object to data processing based on legitimate interests or direct marketing.
    • Withdrawal of Consent: The right to withdraw consent at any time.

    Data Subjects can exercise their rights by contacting info@patternautomation.io.

By placing an order on the Website or providing consent through an online form, Data Subjects agree to receive promotional and marketing communications via electronic networks (e.g., email or phone). Consent can be withdrawn at any time by contacting info@patternautomation.io.

This Policy may be updated to reflect changes in legal requirements or the Operator’s data processing practices. The latest version will be available on the Website. Data Subjects are encouraged to review this Policy periodically.

For inquiries regarding this Policy or personal data processing, please contact the Operator at:

• Email: info@patternautomation.com